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Legal Protocol 1.0

Privacy Policy

Transparency in the age of Artificial Intelligence.

Last Updated: December 3, 2025

1. Introduction

Fade Digital ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website fadedigital.ca or engage our Generative Engine Optimization (GEO) services.

We operate in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada.

2. Information We Collect

We collect information to provide our AI-driven marketing services, process payments, and improve our digital ecosystem.

  • Identity Data: Name, job title, and company name.
  • Contact Data: Email address, phone number, and billing address.
  • Payment Data: Credit card details and billing information (processed securely via Stripe; we do not store raw credit card numbers).
  • Technical Data: IP address, browser type, and device information collected via cookies and server logs.
  • AI Analysis Data: Publicly available information about your brand (search results, knowledge panels) and authorized Google Search Console metrics.

3. Artificial Intelligence & Data Usage

As an AI-native agency, we hold ourselves to a high standard regarding data ethics.

Core AI Privacy Principle:

We do not use your confidential or proprietary client data to train public foundation models (e.g., ChatGPT, Gemini) without your explicit consent. When using third-party AI APIs, we enforce enterprise privacy settings to ensure data isolation.

4. How We Use Your Information

We use your data to:

  • Generate AI visibility audits and Knowledge Graphs.
  • Execute marketing campaigns and optimize search presence.
  • Process payments and invoices.
  • Communicate service updates and audit results.

5. Sharing of Information

We utilize trusted third-party service providers to operate our business. We ensure these providers have adequate security standards:

  • Hosting: Netlify
  • Payments: Stripe
  • Analytics: Google Analytics

6. Contact Us

If you have questions about this policy or wish to exercise your data rights, please contact:

Fade Digital 505 Richmond St W.
Toronto, ON M5V 1Y3
Canada
hello@fadedigital.ca